Posts Tagged ‘cultural diversity’

To build a high performance culture, your culture needs to ‘mirror’ customer needs and behavioural patterns. There are 10 factors that shape culture. These operate at
different levels of consciousness. 3 operate at a conscious level. 6 operate at a subconscious and unconscious level. Communication operates across all levels of consciousness.

 

Culture can be defined as “the way we do things around here”. Culture acts as the “glue‟ that holds things together, making it capable of accomplishing what an individual cannot. Culture reflects the capabilities that the organisation needs to “play the game”.

This framework will assist you to define, describe and subjectively assess your organisation’s overall culture together with sub-cultures (if any).

 

To build a high performance culture, your culture needs to ‘mirror’ customer needs and behavioural patterns. You will need to answer the 6 questions with absolute honesty before you can identify what to do
to improve your ability to consistently outperform your rivals.

 

Background The company manages and operates the premier MICE (meetings incentives, conventions and exhibitions) venue in Asia Pacific. It has the location, facilities, infrastructure and service capabilities to meet the most demanding of customers’ and delegates’ needs.